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Michelle Mayo Director of Operations

Michelle Mayo Director of Operations

Did you know? Twenty of Heritage’s current Managers and Assistant Managers joined the company as a team member!

As people are the most important part of our business, Heritage’s presents its employees with opportunities to grow. Without our dedicated team members, we wouldn’t be the company we are today. Our company’s leadership and management ranks consist of individual success stories of former team members that worked hard, believed in our vision, and took advantage of the opportunities presented to them. Michelle Mayo, our Director of Operations, is one such success story.

Michelle started with Heritage’s as a team member at the age of 18. If you were to ask her, she would tell you that she had no idea that the entry level position would lead to a 27-year career. From the team member position, Michelle became a team leader, now known as the guest service manager (GSM) position. In a short period of time, she became a store manager, a position Michelle held for five years, overseeing our Clayton (#12) and Sewell (#24) stores.

The majority of Michelle’s career has been in the district supervisor position, where she’s grown individually, helped our company grow, and facilitated the growth of those under her leadership. One of Michelle’s top skills is her ability to train and develop managers and GSMs alike. Simply put, she makes those around her better. Michelle dedicates her time and attention, and commits herself to her employees’ individual growth. Towards the end of her tenure as a supervisor, she reaped the rewards of this hard work with a district that performed, and where six of her nine store managers were her former GSMs.

Thank you Michelle for your dedication, experience, success, objectivity, and temperament, that impact our supervisors and stores for the better!


If we had to search for a silver lining during the COVID-19 crisis, it would be that many families have rediscovered what matters most. Family!

Heritage’s has always been about family. We take pride in who we are and how we’ve grown over the years. You’ve helped us get here! We’re thankful for the support of our customers and the communities we serve. In return, we promise to give you our best smiles, our best service, our best products… our absolute best!

It is our mission to offer clean stores with friendly service and high-quality products… to get you what you need so you can move quickly on to your day. Wear your mask… and come experience our convenience without compromise!