Author Archives: vlm
Patti Stout is always available when needed and even comes out to fix problems before work hours. Patti shows up on time and is always on task. She is there to help others at any time and has done a great job with scheduling POS installs so that inventory isn’t affected and is timed perfectly.
Patti, thank you so much for always be willing to lend a hand. We appreciate all that you do!
Walter Jackson is one of our CDL drivers. Walter is very helpful in the warehouse when he gets back from his deliveries. Walter has been working hard with our new picker/packer, showing him how to load milk crates on the truck, use the compactor, and stage carts to be loaded for delivery. Walter is such an asset to our team.
Congratulations, Walter on becoming our June 2022 wholesale magician of the month! Thanks for always going above and beyond!
Abel Harbison is a very detailed Manager. His store is always grand opening ready and fully stocked at all times. He prides himself on great guest service, in which he excels.
Abel is also an excellent trainer. He understands that the development of his team is the key to a well-run store.
Abel is consistently aware of his numbers. He is very sales and profit driven, and always looking and thinking of ways to increase all areas of sales in his store. Abel has run three stores successfully over the three years he has been a manager, Stores #9, #21 and #3. He is now onto his next chapter running Store #25. With the confidence and knowledge Abel has gained thus far, there is no doubt that he will excel there as well.
Congrats, Abel! Thank you for all you do, Abel!
Spencer Harrall has been working at store 37 for six years. During that time, Store 37 has been a top performer in the
company in foodservice sales, total sales, and sales growth. Spencer’s cool, calm, and collective leadership style is a soothing presence for his manager Tim, his team, and new hire employees.
Recently, Spencer was charged with having his team complete all cornerstone training modules, and he did so, attacking the challenge to completion. He is a key component in the training of new hires and does a great job of defining roles and responsibilities so new hires are competent right away.
When talking to Tim, his manager, about his performance, he stated that Spencer has made his transition as a new manager in store 37 seamless. Spencer is a loyal, hardworking, team player, and helps make an impact, so that together they can tame the wild beast that is store 37, managing the team, guest and sales.
Congratulations, Spencer! Thank you for all that you do!
Jim Shannon is a backup CDL driver. When working in the warehouse, he is very helpful and willing to jump in wherever needed! Jim always has a smile and a pleasant attitude. We are thankful Jim is part of the team.
Whether assisting with inventory or trouble shooting technology issues, Stephanie Jennings is always willing to lend a hand where needed. She’s great at helping investigate and resolve matters at the stores (shortages, store count issues, etc.). This month alone she has helped remedy issues with DoorDash, social media and reporting, each time with patience, a positive attitude and a thorough analysis.
Stephanie is also a team player and is always looking for ways to help. One Friday, when a store was shorthanded, Stephanie took it upon herself to empty the tote and clean everything up before she left for the day.
Stephanie, thank you for all that you do! What you bring to the team is true Magic, and we’re so grateful to have you on the Heritage’s team.
Del Doran is always helping wherever needed. He does a great job in the cigarette room and has received many compliments from store managers on how the cigarettes are placed in the cases. Del for many years has delivered to our outside accounts as well as running emergency deliveries to the stores.
Del, you are such an asset to our team! Thank you for your hard work!
Davis Little is a pleasure to work with. He always has a smile on his face and a kind word to say. Our store managers rave about how he is always willing to help them out in their stores.
“He just stopped by my store to do his regular check-in on my marketing stuff, and since today is my heaviest day of deliveries with Coke, Pepsi and Dietz and Watson, he volunteered to help me put away some of the 130 cases of coke products that just got delivered….every time he is here, he always asks how he can help me and what he can do to make my life a little easier and it is more than appreciated.”
Dave, thank you so much for always going above and beyond. You are truly an invaluable member of our Heritage’s team.
Ashley Ryan always has a bright smile and a warm greeting for every guest who shops at Heritage’s. She strives daily to not only make herself a better Assistant, but to also make the team around her better by constantly training. We are lucky to have her as a part of our team.